You can join the privileged world of Spark by filling in the required information by clicking the Become a Member button at the top right corner of our website.
What is the Advantage of Becoming a Member?
The biggest advantage of being a member of our site is that you do not have to enter your address information over and over again. In addition, users who become a member of our site and complete their shopping can follow the cargo steps online.
How Can I Order Online?
You can create your order by adding the products you like on our site to your cart and filling in the information on the screen that comes after saying "Complete the order".
What Are Your Payment Options?
There are two options in the payment steps. These options are Money Order/Eft and credit card. If you want to make your payment by wire transfer / Eft method, you need to make a transfer / Eft to one of the iban numbers on our site. If you prefer to pay by credit card, you can make your payment by filling in the card information on the screen that appears.
Am I Safe When Paying Through Your Site?
Your credit card information that you have used in the purchases you have made on our site is used only during the transaction. We do not store any information in our database that could jeopardize the security of your credit card information. Therefore, your purchases through Spark are extremely secure.
My Card Won't Authorize, Why?
Your credit card may be closed to "online shopping" or your card may have an insufficient limit. If this is the case, we recommend that you contact your bank. You may also encounter such situations if your internet connection is interrupted. After your internet connection is healthy, you can try to make online payments again.
How can I find out the status of my order?
You can get information at any time by calling us at our contact number on our website. If you wish, you can also contact us via the e-mail address on our website. At the same time, when your order is shipped, we notify you of your Cargo Tracking Number via e-mail.
Can I Change My Order After Payment?
Unfortunately, the order cannot be changed after payment. However, if you wish, you can cancel your order after payment and create a new order.
Can I Change Address/Receiver?